At Kidzshack, we know that when you're investing in quality outdoor play equipment, every dollar and day counts. That’s why we’ve made it easier and more affordable for families across Australia to access our range of cubby houses, sandpits, and swing sets with nationwide pick‑up locations in all mainland states. 

Whether you're in Melbourne, Sydney, Brisbane, Perth, Adelaide, or anywhere in between, you can skip delivery fees, enjoy faster turnaround times, and collect your order at your convenience.

Why Pick‑Up Makes Sense

1. Cut Costs, Not Corners
Freight costs for large or heavy items can add significant expense to your order. With Kidzshack’s pick-up option, you can eliminate those charges and use the savings on backyard upgrades or fun extras for the kids.

2. Faster Turnaround
Waiting for courier services can slow down your plans. With pick‑up, most orders are ready within 48 hours, meaning less waiting and more playing.

3. Collection on Your Schedule
Busy families need flexibility. Our depots offer consistent weekday pick‑up hours, allowing you to collect your order at a time that suits your routine.

4. Reduce Your Environmental Impact
Fewer individual freight deliveries mean less fuel use and reduced emissions. Pick‑up is a simple way to make a more eco‑friendly choice without compromising on convenience.

Our Growing Network of Depots

To ensure everyone benefits from freight‑free convenience, Kidzshack has established collection points in all mainland states. Each depot is set up for quick, contactless loading, so you’ll be in and out faster than the kids can ask, “Are we there yet?”

Pro tip: Bring tie‑down straps or rope if you’re collecting larger cubbies or swing sets. Our staff will help you load safely, but securing the load is up to you.

How to Use the Pick‑Up Option

1. Place Your Order Online
Visit Kidzshack.com.au, browse our full range of outdoor play gear, and add your chosen items to the cart.

2. Choose “Pick Up” at Checkout
When you're ready to check out, select the “Pick Up” option and choose your nearest depot. The system will automatically remove any freight charges.

3. Wait for Collection Confirmation
We’ll send you an email (and optional SMS) when your order is ready, with collection details and any identification requirements.

4. Head to the Depot and Pick Up
Arrive during the designated pick-up window, show your confirmation, and we’ll help you load up your order. Easy, quick, and freight‑free.

Designed for Aussie Families

Our products are made to handle tough Australian conditions, whether it's the harsh sun, coastal air, or backyard cricket games. We’re 100% Australian-owned and operated, and our mission is to make backyard play safe, fun, and accessible for every family.

By offering national pick-up locations, we’re giving families greater access to our products without the added cost and hassle of freight shipping.

Frequently Asked Questions

Q: Is pick‑up available in all Australian states?
We currently offer pick‑up in Perth, Adelaide, Sydney, Melbourne, and Brisbane. These cover all mainland states. For regional areas, we recommend contacting our team for advice.

Q: What vehicle should I bring?
Depending on your order, a sedan might suffice for smaller items. For cubby houses and swing sets, a trailer, ute, or large SUV is recommended. Product dimensions are available online.

Q: Can I send someone else to pick up?
Yes! Just forward them your confirmation email and ensure they bring valid ID matching the order name.

Q: What if I miss my pick-up time?
If you can’t make it during the scheduled window, reach out to our customer service team. We’ll be happy to reschedule at no extra cost.